Four-fold Brochure Cover page: Update from Advocates on GuamÕs Disability Agenda May 2014 Photo of female parent standing behind her adult son who is a wheelchair user with the quote: ÒIt is best to try all possibilities, than not to try at all. Possibilities are endless.Ó - Lourdes Bascon Mendiola, Parent Advocate and son David Page 2 INTRODUCTION On May 27, 2014, thirty-nine individuals with disabilities and family members gathered to review the priorities of the Guam Territorial Agenda on Disabilities and reassess their needs and service issues. The multi-disability and multi-age group engaged in a round of brainstorming for each of the nine life areas within the Developmental Disabilities Act to assess what works in our Guam community and what needs to change. After each round, teams regrouped with different participants to address subsequent life areas, contributing their various perceptions and experiences with a new set of individuals. After interaction and discussion on Housing, Education/Early Intervention, Transportation, Quality Assurance, Recreation, Health, Employment, Community Supports, and Childcare, teams reported back with statements of summary key points and recommendations. Their ideas created a Òwall of opportunityÓ which was prioritized by vote and is presented here to policy makers and agency leaders as a statement for the direction of policy and practice for persons with disabilities in 2015. HIGHEST PRIORITY AND IMPORTANCE Employment GuamÕs lack of full participation of persons with disabilities in employment is echoed nationally in a September 18, 2014 report from US Senator Tom HarkinÕs Committee on Health, Education, Labor & Pensions: Fulfilling the Promise: Overcoming Persistent Barriers to Economic Self-Sufficiency for People with Disabilities. The reportÕs message is substantiated by stories of individuals residing stateside, who like our citizens, are disenfranchised in the job market. Guam stories are common in the reflection of the economic and social cost of having a disability. Too often, our local housing and transportation is an underlayer of many employment issues. They add complexity to the expressed need for greater employment opportunity, training, and supports to become more self-sufficient. Two photos at the bottom of the page: Left photo: Group of adults sitting at a table with one woman holding a cordless mike and an adult male holding up flip chart notes. Right photo: A group of adults standing in front of flip chart notes taped to the wall. Page 3 Housing and Transportation rank equally as GuamÕs second most important issue for persons with disabilities. Connecting Housing and Transportation planning is noted as an important direction as this is key to full community participation and greater independence. It is also key to successful employment outcomes. Lengthy application processes, wait times, and few personal supports are barriers for accessing appropriate, accessible housing and greater independent living. In GuamÕs public transportation system, insufficient attention and resources for route and service expansion, bus stop amenities, and paths of travel are existing barriers. Comments also reflected the need to include individuals with disabilities in planning activities and beefing up the personnel resources within Guam Regional Transit Authority. Customers are looking for good customer service, improved communication, increased manpower, quality vehicles, and alternative taxi service to augment paratransit. Quality Assurance Quality Assurance, which follows Housing and Transportation as the fourth priority, consists of advocacy, capacity building and systemic change activities that improve self-advocate and family centered quality assurance and protection. This includes monitoring of services, supports and assistance to ensure that a person will not experience abuse, neglect, sexual or financial exploitation, violation of legal or human rights, or be subject to inappropriate restraints or seclusion. It also includes training in leadership, self-advocacy, and self-determination to ensure that individuals are protected against abuse. Finally, it promotes the creation of interagency coordination and systems integration to improve and enhance services, supports, and other assistance that contribute to and protect self-determination, independence, productivity, and integration and inclusion in all facets of community life. Constituents with disabilities are greatly concerned about the quality of services, access to interpreter services, shared information for certification purposes, coordinated case management, and the disability sensitivity awareness of service providers, including the private sector. Two photos at the bottom of the page: Left photo of two male adults, one a wheelchair user, engaged in an activity. Right photo: Group shot of adults posing in front of a tree. Page 4 PRIORITY #1: Employment* WHAT WORKS: 1. Job coaching 2. Collaboration with DOE & AHRD in providing summer employment experience (passport for careers) 3. Supported employment at Guma Mami, West Care, Behavioral wellness (Guam Behavioral Health and Wellness Center) 4. Public vocational rehabilitation program (DVR) 5. Client Assistant Program (CAP) 6. Guam Legal Services 7. Department of Labor (DOL) 8. Referral from Tri-agency online info-internet access 9. Small Business Administration (SBA) 10. Small Business Development Center (SBDC) 11. Get Guam Teleworking (GGT) 12. DVR services available for Persons With Disabilities (PWD) 13. Medical services to help you to get back to work 14. OASIS training 15. SBA: help starting business 16. GBHWC: work enrichment programs 17. GovGuam Laws regarding hiring individuals with disabilities 18. I can Programs 19. AHRD 20. Equal job for individual with disability 21. Guam System for Assistive Technology (GSAT) 22. Passport to Career (PTC) for high school transitioning students. 23. Job fairs 24. One stop centers 25. GGT 26. Guam Options for Alternative Loans - Assistive Technology (GOAL-AT) WHAT NEEDS TO CHANGE: 1. Open to all levels that deals with their disabilities 2. On the job training 3. Transportation (I Can) 4. Stop segregation 5. More open positions with people with disabilities and degrees. 6. Longer grace period with loans 7. Provide long term trainings 8. Building rent free 9. Increase awareness of available programs 10. Job coaching programs 11. Provide more jobs that are available for them to work with stability. 12. Criteria for public assistance needs to be changed so Individuals with Disabilities (IWD) who seek employment not jeopardize losing or lessening benefits 13. Limited care provider service (respite) hours for parent to take care of family member with disability 14. 2% law not implemented 15. Certified VR counselors 16. More job coaches 17. Career exploration on site 18. Employment support 19. Assistive Technology (AT) training for both employer and employee 20. Ongoing support if required 21. Training to be self-employed for individual with disability 22. Transition services after leaving high school 23. Better awareness and education with the business communities regarding hiring/training individuals with disabilities *Self-Advocates and Advocates input from the May 27, 2014 review of the Guam Territorial Agenda on Disabilities and reassessment of needs and services. Page 5 PRIORITY #2: Housing WHAT WORKS: 1. Section 8 mainstream * Waiting period * Lack of information * How to access 2. Shelter care 3. Guam housing 4. Mainstreaming housing vouchers 5. Consideration of clientÕs needs 6. ADA compliance 7. GHURA improvement for mainstream vouchers (planning division) 8. Section 8 provides the support needed for people with disability 9. More affordable housing within the Private development in collaboration with GovGuam 10. Residential group homes 11. DISID assistance with application process-Section 8 12. Mainstream program for people with disabilities 13. GHURA housing 14. To educate people with disability and family to be aware about GHURA needs: section 8/tenants, having rights to meet their needs. WHAT NEEDS TO CHANGE: 1. Housing for low moderate income 2. More vouchers 3. Residential assisted living varying levels of independent living 4. Personal assistance 5. Options for all income levels 6. Waiting list to receive vouchers 7. Types of services to inform and educate the public 8. Regular follow-ups with case manager 9. Consistency of services being provided 10. Waiting time of mainstream vouchers-section 8 11. Access to general materials, detailed policies (updated) 12. Infrastructures: Bus stops, sidewalks Ð ADA compliance; more visible signs 13. Fair housing rules 14. Focus on needs of clients (what assistance needed, efficiency on care, consistency) 15. Better accessibility-improve structures 16. More information on dissemination- comply with federal guidelines 17. The application process-tedious 18. Approval process too long 19. More vouchers 20. Need new information about technology to meet their need for housing 21. Emergency 911 need training; what to do with what if they call help. 22. Emergency 911 will know how to identify the house of people with disability Photo of three adults posing for a group shot with a quote: ÒMy advice to teachers who are going to work with children with disabilities is to be creativeÉI tell you, children with disabilities are fun to work with and they can learn. And also, have FUN!Ó Vennie Colet, Parent Page 6 PRIORITY #2: Transportation WHAT WORKS: 1. Public transportation (transit system) 2. Availability of door to door services for IWD (para transit) 3. Transportation services island wide 4. Affordable for the aforementioned 5. Accessible private transportation available 6. Dispatcher (Becky) polity and courteous 7. Supervisor (Mike) accommodating and responsive 8. Visual of bus time schedule 9. Fix route and paratransit 10. Shuttles and taxi services 11. Trained drivers for fix and para-transit 12. We have a system!! 13. Person with disability / self-advocates and families have a seat at the planning table. WHAT NEEDS TO CHANGE: 1. Implement destination indicators 2. Re-instate mid-day service (12:30-2:30) 3. Certified trainers for drivers, schedulers, dispatchers and staff members 4. Advanced training for GRTA active BM demand response service 5. Improve routes to increase access to location 6. To collaborate GRTA and DPW for accessible infrastructure in Fix routes 7. Better renewal ID policy 8. Need to provide more places that are available for transportation services to pick. 9. More para-transit buses (small) 10. Base access for buses 11. More GRTA staff 12. Pay for extra space 13. Bus stops with shades and covers 14. Public transit needs to be more flexible for scheduling rides-not restrict PWD to (2) days prior notice. 15. Better monitoring system needed for complaints 16. Directional announcements for people that are blind 17. Accessible routes to bus stops 18. Availability of hours for transportation 19. More buses: more drivers and better training accountability for drivers (after training) and dispatchers 20. More private transportation (available and affordable for IWD) 21. Maintenance of buses 22. Better planning of pick-up/drop-off (scheduling) of the IWD Photo of adult male sitting with toddler son standing between his legs with the quote: ÒTogether We Stand, in Unity We Can.Ó Vince Guerrero, Parent Advocate Page 7 PRIORITY #3: Quality Assurance WHAT WORKS: 1. DDC- monitors/collaboration with agencies and NPO 2. More training /awareness-DOE, Sp.Ed., NOPs, Guam CEDDERS, DDC, DVR, DISID 3. ADA compliance officers in each agency (DISID). 4. Self-advocacy movement 5. Piloted youth SA in high school 6. Self-advocacy workshop 7. Certified AT professional 8. Interpreter service needs more availability for clinic, ER, courts, meetings 9. Self-advocacy training billing adjustments 10. CounselorÕs being evaluated 11. Clients being employed 12. GSAT/Guam CEDDERS 13. West Care and Administration Native 1. Americans, has successful grantsmanship training 14. Paying TA-gives opportunities for Non-profit organization growth and networking 15. Independent Living program-VRB 16. ADA compliance monitor in government agencies 17. Information of services available 18. Individualized Budgeting Program (IBP) WHAT NEEDS TO CHANGE: 1. Evaluation for jobÕs improve for disability 2. Counselors need to be more open-minded 3. Need more extensive training in use of Assistive technology for work and recreation 4. More certified VR counselors 5. More AT professionals 6. Training repeated to proper personnel 7. Implementation/accountability/mentorship * Training goes down and coaching * Training to private o Awareness o Sensitivity 8. Mentor/internships/apprenticeship private sector 9. Civil service needs to be revamped 10. In terms of accountability and issues need to be resolved 11. Needs evaluation system at work 12. Transparency on funding used Photo of adult male smiling with hands crossed in front of him with the quote: ÒEven if you have a disability say you have an ability.Ó Gian Magana, Poet Page 8: Back page Logos of the University of Guam, CEDDERS Office of Graduate Studies, Sponsored Programs, & Research 303 University Drive, UOG Station, Mangilao, Guam 96913 This report was produced with 100% funding support from the U.S. Department of Health & Human Services, Administration on Intellectual and Developmental Disabilities, Grant No. 90DD0014-02-00 and facilitated by the University of Guam Center for Excellence in Developmental Disabilities Education, Research, and Service (Guam CEDDERS). The University of Guam is an equal opportunity provider and employer.